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Rare diseases toll free number


The Rare Diseases Toll Free Number (TVRM-Telefono Verde Malattie Rare)) has been officially created on February 29, 2008, in occasion of the first rare diseases awareness day.
The service is directly managed by the ISS National Rare Diseases Centre (CNMR), covers the whole national territory and is entirely toll-free.

The operators dealing with the 800.89-69-49 are experienced researchers that, through an active and personalized listening, gather and provide information on diseases, about exemptions from contribution, addressing the user to the presidia for diagnosis and treatment included in the National rare diseases network and to the patients’ Associations.

The information provided refer to scientific literature and governing law, in particular to the M.D.279/1999 for the identification of chronic diseases and regional laws for the institution presidia for diagnosis and treatment.

Contacts provided refer only to Associations and Charities registered in the CNMR database.
Phone service is available from Monday to Friday, 9.00a.m. to 1.00p.m.


Published 22-05-2008 in Rare diseases toll free number , last update 18-12-2008


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